Apple apologises for Maps anger

Apple's chief executive has penned an apology following a barrage of criticism caused by its switch to a new maps system. Tim Cook acknowledged that users had been frustrated by the move and repeated a pledge to improve the software. In the meantime he suggested users download an alternative product from one of its rivals. A link to the letter appears on the firm's home page. Although the company has issued several apologies over recent months, this one is unusual for its prominence anthe fact it was written by Mr Cook himself. Other examples since July include a letter from the firm's former head of hardware engineering saying that ditching a green ratings scheme had been "a mistake"; a statement acknowledging that changes to its retail stores had been made in error; and emails to iCloud users apologising for an interruption to their email service. 'Frustration' "At Apple, we strive to make world-class products that deliver the best experience possible to our customer," Mr Cook wrote in the latest case. Please turn on JavaScript. Media requires JavaScript to play. //

Apple apologises for Maps anger 2012-09-28T11:58:00-07:00 Rating: 4.5 Diposkan Oleh: Undercover 999